(translated from the French terms & conditions of use of this website for the convenience of our foreign clients.)
Tout d’une Fée Company –
Commercial name Isabelle Chauffeurs Privés
Exploitant de voitures de Tourisme avec Chauffeur (Private Chauffeur Service)

Passenger transportation in return for a fee is regulated by décrets published in the Journal Officiel of the French Republic.

In France, only the Voitures de Tourisme avec Chauffeur driven by certified Professional Drivers with necessary qualification are authorized to do so.
The Police Préfectures control all personnel and vehicles who provide this service.

Terms of sale (last updated 1st of January 2014):

These conditions define the services provided by Tout d’une Fée Company – Commercial name Isabelle Chauffeurs Privés registered at the RCS of Paris under number 522359611 siège social at 104, rue Doudeauville 75018 Paris

Holder of the licence of Exploitant de Voitures de Tourisme avec Chauffeur n° EVTC075130136 delivered by Atout France and the professional licence of chauffeur de voiture de Tourisme, delivered by the Ministère de l’intérieur N°40872.

The service proposed by Isabelle Chauffeur Privé are reserved to natural persons or legal persons for their employees or representants – thereafter referred to as Client(s).

Article 1 : Offer

Tout d’une Fée Company, commercial name Isabelle Chauffeurs Privés, transportation of people in return for a fee, offers individuals and professionals a service to cater to their transportation needs 24 hours a day, 7 days a week.

Article 2 : Booking – Cancellation

Here are the information to be provided by the client in the event of a booking :
Clients information : Name, first name, telephone number, email adress and residential adress.
Trip information : Date and pick-up time, pick-up and arrival location, number of people, need for a baby seat or a booster, luggage information.
The online booking is to be made 24h minimum previous to the trip.
In any case of cancellation less than 2 hours before the pick-up time, the trip is to be fully paid by the client.

Article 3 : Delayed Plane

We monitor the arrival time of flights (ahead or behind schedule), and plan the trip accordingly.
– Beyond an hour late, Isabelle Private Chauffeurs reserves the right to change chauffeurs.
– Beyond an hour of waiting for luggage delivery or any other incident caused by the airline company, an additional fee of 30€ for every 30mn will be billed

Article 4 : rates and payment terms

For our one-time clients, payment is to be made to the chauffeur, by credit cards, bank check or in cash (you can also pay online via Paypal)
For our subscriber, invoices are to be paid as soon as received by bank check, bank draft, or credit card.
Any unpaid invoice 30 days after reception of said invoice will legally incur a penalty of 1.5 times the legal interest rate.
Our rates are in Euros, all taxes included.
Included are : all taxes, tolls, luggage, gas and insurance
– Contrat n° 76487512 Agent général 27950 Saint- Marcel.
When you elect for a vehicle and chauffeur to be available for a certain period of time, any hour started is to be paid.

Article 5 : Service and Responsibilities

Isabelle Private Chauffeurs pledge to carry the passenger to his or her destination in a timely fashion and in the utmost safety in accordance to French traffic regulations.
Isabelle Private Chauffeurs is insured by the AVIVA insurance company, with the insurance contract n° 76487512, covering all the liabilities linked with its activities, in accordance with French law.
Any delays caused by unforeseen traffic events shall not entitle compensations.

Article 6 : Jurisdictional clause

These terms & conditions are subject to French law.
In case of contestation regarding these terms & conditions and how they are to be understood, and if the client has a merchant activity, the competent court is the Tribunal de Commerce de Paris.

Article 7 : Acceptance of the Terms & Conditions of Service

The client acknowledge having read of these terms & conditions when he or she makes his or her booking.
The acceptance of a quotation and confirmation of an order implies total adhesion to these terms & conditions and all its articles and dispositions.